In the event of a failure beyond repair, a replacement chair will be sent. It is in new working order and has been touched up to almost like new. Herman Miller Aeron Task Chair Size C - Used. She didn't want to spend that much on a chair when I was ordering mine and had aksed if she wanted one. Very professional and they do what they say they are going to do! Thanks! Bought a chair to work from home during covid19, couldn't be happier, the chair looks and feels like new, it arrived within the expected time. Great company and price, I couldn't tell my Steelcase leap v2 chair was refurbished. I researched so many places to get my Leap V2 and Crandall Office Furniture beat any competitors out there. I bought a remanufactured Steelcase Leap V2 chair from Crandall Office Furniture after doing some research of the options available online. Aeron Chair–C Size–Height Adjustable Arms - Download models for planning purposes, including Revit, SketchUp, and AutoCAD 2D and 3D files. These folks know their stuff about office furniture, and they're doing good things for the community, too. I couldn't be more impressed with my experience ordering a Steelcase Gesture chair from Crandall Office Furniture; the chair essentially looked brand new when I pulled it out of the box, and I was even able to add a heavy-duty gas spring and better caters to the chair. Well packed and no damage. There was an issue with the fabric bunching at the bottom of the back cushion, which is a major issue even at their lower price point, but I was able to Chat with someone on their website who immediately sent a replacement cushion. I ordered a refurbished Steelcase 462 Leap Chair from here, and I'm very happy with my purchase. Ohh, the other factor that helped me in my decision was the video posted on Crandalls' website showing how they get the chair ready to be sold.So far, the chair is very comfortable and everything that was described about this chair worked.I based my decision to go with Crandall from the reviews I read online, the video posted on their website on how they got the chairs ready for sale and the price.I'm happy so far, but it's only been about a week since I received it. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. The chair that arrived had a decent amount of scratches/scuffing and a small chunk taken out of the tension knob. Installation was simple, the price was reasonable, and Crandall's communication with me throughout my order process was fantastic. Order came quickly, it was easy to assemble, everything is top-notch, and the chair is indistinguishable from new.Totally satisfied, and I feel like I got a wonderful bargain. I wasn't sure my back and hips were going to support another month of work from home without a good chair. On sale now while supplies! At every step of the process things ran smoothly and Crandall delivered on every promise made. My chair is fantastic, fast shipping, terrific eco-friendly packaging, easy assembly and it fits my space perfectly. They have a soft treat that is ideal for harder surfaces, but also rolls well on carpet. Recommend the extra padding upgrade in the seat. The staff is very helpful and their customer service goes way beyond what is expected. Your quick, friendly and over the top service was memorable! Thank you for your pre-sales support and excellent product at a very fair price. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder. A great deal at half the price. It arrived quickly and you can barely tell it's refurbished at all! The Leap V2 chair I got was, quite literally, like new. The chair exceeded my expectations in comfort and looks. This is a great place to do business with. And I’m living for my purple fabric!Thanks for an awesome chair, Crandall!10/10 stars ⭐️. After quite a bit of research it came down to the Steelchase Gesture and the Herman Miller Aeron. Doing business with them was a pleasure. Hopefully just a fluke. The staff were very helpful in answering my questions. Videos helped with trouble-free assembly. Recommended for quality furniture at a discount over new. FREE SHIPPING. Instructions were easy to follow and no tools needed. Ordered a refurbished Steelcase Leap chair. Again - patient and helpful. Great chair! If I could do anything differently, I wish that they offered a dark blue fabric choice, but black is great and works just fine. It literally feels and looks brand new, even though it's refurbished. Absolutely love the chair so I went ahead and ordered one for my home office as well. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. $499. Turn around time was short, and packaged with care. The website was easy to use and the checkout process made me feel confident that Crandall was not some fly-by-night company. I'm tickled to have such a high-end chair at an affordable price, with the 12 year guarantee to boot. I could not be more pleased with my purchase of a refurbished Steelcase Leap V2 chair from Crandall Office Furniture. It looks and functions like a new chair. Very happy with my purchase. Easy to assemble , great communication, and the website did so much to explain the reconditioning process. Upon assembly and sitting on this chair I instantly fell in love with it! The chair shipped quickly and arrived fast than I expected. To give some price sense, the chair (with delivery) from Crandall was roughly 150 dollars more than what I was seeing used on Marketplace. I am really enjoying the chair. The red color on it looks great! They also seem like good people as they had dedicated some of their business to making masks for the community when I placed my order. However, upon looking over the instructions and watching the video assembly it was a piece of cake. Best of all these guyseven follow up and make sure you are totally happy with your purchase. Unfortunately the chair arrived with a few issues (broken armrest adjustment, back tension knob) that took some effort to resolve. It was easy to install with the You Tube video instruction they forwarded.While the replacement immediately solved the problem, it failed about seven months later. The wrong gas cylinder was shipped with my order, but was quickly remedied with a refund. Very easy to assemble. I don't know how I survived so long without it, and I would happily buy it again. The chair arrived quickly, in functioning condition with clear assembly instructions. Very responsive and polite. Happy with it so far (1 week). Months of working from home had me looking for a more comfortable chair and my cheap chair purchased from Amazon in the Spring was on its last legs. . Very happy with my new chair. The chair was packed very well and is in great shape. Well worth the price. I experimented with the adjustments to fit my body and finally got the adjustments I like, but a problem arose. Using it for two weeks now and am very happy with my purchase. Chair is in like new condition and exactly as described. Great company! I finally got the seat on correctly, or so I thought. I didn't actually order from them (we ended up not needing the part), but their customer service is top notch and if we do need parts we will be ordering from them. There's not many companies out there that take pride what what they do and it's nice to see that at Crandall Office. Received 1 week after ordering. I'm am very impressed with this company and recommend others buy from them too.I ordered a rebuilt Steelcase LEAP V2 chair for a good price. Needed a new part and they shipped it next day no questions asked. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. When was the last time a vendor did that? Will be definitely returning for another one. Couldn't ask for more. Purchased a Steelcase Leap V1 Highback on Oct. 27 and received it on Nov 3. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. Thank you! I was having an issue with my chair riding a bit low, so I sent an email to Crandall just asking if that was normal. When you are purchasing a refurbished product you want to see this kind of information.They shipped out the chair fast and came packaged extremely well.They also include detailed instructions for putting together AND a QR code that you can scan to pull up a video. Aside from some minor scuffs at the base the chair is practically new. Herman Miller Aeron Chair - Size C (Large) with Posture-Fit $550 (Inwood, NY) pic hide this posting restore restore this posting. They did a great job with the re-manufacturing process and I will definitely be buying from them again if offered by Crandall. ( 1 customer review) $ 649.00. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. Amazing chair backed by amazing customer service! ... New Aeron B, and C-size chairs are tested and warranted for use by persons 350 pounds and under. The upgraded wheels I selected make moving the chair around easy and smooth. The width fits only asmaller person without digging into your hips. The staff was very responsive and the chair (Steelcase leap v2) is great. The fabric on the back and seat was brand new.I had a few small issues that Mike and David responded to in a few hours. The chair arrived with a broken piece which I'm sure was damaged in shipping. I stumbled on Crandall reading a testimonial from a satisfied customer. However, while working from home during Covid I was starting to experience back problems. Ordered a re-manufactured Steelcase Leap v2.0. All pre-owned seating is sold as is with no warranty. Definitely worth my money! I used their messenger service since it was before opening hours and got a response immediately! David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. So if you are getting a used Aeron chair and especially if you are using hard floor casters with the polyethene layer. I came across Crandall and saw the Gesture for a reasonable price (and free shipping) and more importantly a 12 year warranty. The larger 75mm (3 inch) casters are oversized casters. The directions were pretty clear and they even provided a youtube video with step by step instructions to assist. My questions were answered before I placed the order. Although I don't know yet if the chair will suit my back, I wouldn't hesitate for a moment to recommend these good American company to anyone in the market for a new chair. It looks and feels like a brand new Leap, but I only paid half the price!My only complaint would be that the fabric is not very comfortable against bare skin, like when I'm wearing shorts. My son recommended this chair and I love it! Exceptional experience, beyond expectations. My chair arrived on time and in like-new condition. I am very happy with my purchase. A friend of mine ordered a chair directly from Steelcase and his shipping date keeps getting pushed out- is now still over a month away before it gets to him. Due to their construction, they actually give a bit more height to your chair than our 75mm casters. Order was promptly and accurately fulfilled, and staff were very helpful. Good sign! There were some minor marks, scuffs, etc. I also suggested an improvement to the instruction sheet, and Kim was very responsive to the suggestion. Loving the comfy chair and ergonomics. Overall, I recommend making a purchase at this site if you're in the market for a chair.There are some other sketchy sites out there so beware. After missing the shipping promise by 2 weeks, I cancelled the order and I went to Crandall Office furniture. So glad I found this site. Ordered a remanufactured Leap V2 a week ago, and it arrived today. Dr Angelo Minello 9:00 pm Ergonomic Chair Brands No Comments. I picked the color I wanted. The chair arrived within 7 days exact chair I ordered, no issues. I love it. Buy It Now +$29.99 shipping. Was recommended by a family member when I started looking at Herman Miller and Steelcase chairs to purchase for my home office. The chair looks nearly new. I'm a big dude. It was easy to put together (casters, back, and seat). She absolutely loves this chair!!! Crandall was very helpful in returning and exchanging a chair that didn't work for me. I ordered the additional .5 inch cushion with the cinnamon vinyl rather that the fabric. I am now enjoying a chair that I would never have purchased had I not found it at a reasonable price through Crandall Furniture. Ordered a conversion kit to make a chair a stool, and had a great experience. Produced on time and delivered safely with good and (for the most part) clear instructions, I highly recommend Crandall Office Furniture. Very happy with the quality and condition of the refurbished chair. Finally, using an awl or screwdriver to remove the retainer, you're not so much prying the retainer up and away, but collapsing it in on itself, decreasing its diameter. Helpful and friendly service and quality re-manufacturing. I highly recommend Crandall. Got a Leap V2, looks close to new and feels great. 6 bids +$118.75 shipping. or give this as an option? The Aeron chair has been remastered by Herman Miller with new features Product Brand: Herman Miller Office Furniture. I needed a good chair for full time telework and after doing research found that Steelcase was one of the top rated. Their Steelcase chairs come with 12 year warranty, and from interacting with them I'm sure the warranty will be well honored. Our sales and customer service experiences encountered from this company was excellent. Ok, I was warned about a initial assembly problem, but not that it falls out! The chair arrived and it looks like new! I ordered a new set of armrest pads for my Steelcase chair. I'm very satisfied with my purchase and the customer service. If I could do this over, I would in a heartbeat. If I ever need another office chair Crandall will be my first choice. They are silent on my tile floor. It's not like you're installing an automotive wheel bearing race. Will easily recommend to others.Only one small thing when ordering the product. Watch; I purchased a Steelcase Think chair. Customer support is stellar. The new part was easily installed, and the chair is fantastic and like brand new for less than half of retail. Arrived quickly, exactly as described. Would definitely recommend! My order shipped extremely quickly and arrived in a single day after shipping. OUTSTANDING! I spent weeks looking for a trust worthy Steelcase chair rebuilder. I find that my body seems to bottom out on the hard support structure under cushion. While my needs for office furniture are small, you have a lifetime customer! It was well done and I put my unit together in about 15 minutes. I have no doubt that they would help anyone with pre/post purchase questions or with warranty concerns.Unfortunately, the chair was not a good fit for me, and I had to make use of their return policy. Prices starting at $375. 65mm (2.5 inch) casters are the standard OEM size caster. I didn't realize I would have to assemble the chair which was a little disappointing. Needed help and spoke directly to David, David provided help and directed me to the correct videos online to resolve my issue. Received the HM Aeron chair in mint condition. Easy set up, mostly clear directions as well as video support. I am so happy I did. It did have a small scuff on one of the adjustment knobs, but otherwise it was in great condition. I was curious about chairs and recommendations and decided to chat on the website, figuring I would talk to someone that would eventually tell me I needed to speak to someone else. Very happy with my remanufactured SteelCase Leap chair. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. That's the way it should work. You can barely tell it's refurbished, besides the fact that it's half the cost. I followed along and was sitting pretty in no time.This is a company you can trust. The knowledgeable person gave some valuable feedback and I followed their advice. We needed a small part for an Equa office chair. There's no other place I'd buy my computer chairs from ever again. But this review isn't about Steelcase - it's about Crandall.What really impressed me about Crandall was their support. Love Love Love my Leap V1 chair. We can all agree that the classic Herman Miller Aeron Chair comes with a pretty hefty price tag. Herman Miller Certified Dealer. (The 1/2" drive socket is taller than the corresponding 3/8" drive socket.) Chair is very comfortable and clean. I ordered two Steelcase Leap V2 chairs after missing my desk chair from the office during working from home. Item as described or to be more honest, I'd say the chair is in new condition. Chair arrived in 3 days. I had my chairs in less than a week. This chair addresses these common issues, by providing a chair shape and material that are specifically designed to spread the weight of the body evenly over the surface, reducing pressure points while improving posture and comfort. Ordered a remanufactured steel case chair from their website. Created and designed by Bill Stumpf and Don Chadwick, the Herman Miller Aero.. $629.00 $1,268.00 I have an identical chair at my work. I did a lot of researching prior to purchasing from Crandall. The assembly went well until trying to attach the seat. I wanted a nice chair that I could sit in comfortably all day, but not to pay upwards of $1000. It is indistinguishable from a new item. Refurbished office chair with new upholstery, and components made the chair look and feel like new. Wonderful chair! The incredible website videos explained and demonstrated the process. My old chair would ruin my sub floor and those plastic mats because the casters where so narrow.With all that said I would recommend the SteelCase Leap 462 V2 to anybody who sits all day like me. They were incredibly helpful during the purchasing process of my Steelcase Leap V2 and the chair arrived VERY fast. From this experience I'm confident they care about customer service and I'll be taken care of if I have any issues within the next 12 years.The chair is pretty good for a remanufactured chair. Most importantly, they understand that not all bodies are same so if for whatever reason you do not like the chair there is a 30 day return policy with free shipping so you got nothing to loose!My chair did have a slight issue with the right arm and I sent and email and they quickly sent out what I needed to make it perfect, I was truly amazed with their customer service. Herman Miller Aeron Side Chair, Size B Bonus points: almost all of the packaging was recyclable, too. Hope this helps. If you are on the fence about getting a new chair vs a used, Crandall is the way to go no doubt. The quality of the product is good but no perfect. Assembly was easy (and, even though there is a document now to help, it is quite possible to figure it out just by looking at the components). The chair came in excellent renewed condition as promised.Would recommend, would buy again. Ordering was simple, and when I decided I needed to modify my order I was able to chat with the boss himself. The fast-forward ergonomics and distinctive look makes this chair the only office chair that people can identify by name. I sent a photo of the broken piece and their staffed sent the piece to me right away. Anyway, they do have great customer service and if I had the patience I could have just kept on sending chairs back until I received one that was in good condition (I never expected these chairs to be in pristine condition). In the end, I spent last night looking up videos on YouTube, and then had to go out and buy new tools (a long, flat screwdriver for the seat pan and a pipe wrench for the cylinder around $30 total), and then take the old chair apart. My leap v1 remanufactured chair arrived with a large tear in the shipping box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. The quality and fit of the chair is great and I'm glad I got it. I saved about a third off of new retail value of a Steelcase chair by buying a remanufactured chair from Crandall. I found Crandall after some web searching and I couldn’t be happier. Great price for a steelcase chair and it arrived in good condition. Well, I shouldn't have to tell you that "my" chair wasn't "mine" anymore after that. Aeron Size B - $447. Desks & Workspaces Find a desk. With Crandall you'll get good value and excellent customer service. Shipping was quick. Really great service! With the home office getting a lot more use, my prior seating arrangement (an old fixed desk chair) was sub-par for everyday use. $0. For the money spent, not sure I would go down the same path again. I was so happy to come across Crandall and find quality remanufactured chairs with comparable warranties for half the price. Especially when you realize that the chair has been rebuilt with many new parts. I love the adjustability. I would not hesitate to recommend Crandall to anyone! I didn’t want to spend $1,000 for a chair and saw Crandall. These chairs do not have adjustable arms. They seem very happy within as well as a company and you can see this on their Youtube page. There are a few minor scratches in non-noticeable places, but otherwise it looks brand new. Office Chairs Take a spin. Had a new cylinder shipped the next day, and got it all fixed. Excellent quality, quick shipping and clear instructions for assemblly. Very happy with my purchase so far! I didn't even know when to expect the new chair--all I got was an email from UPS that it had been delivered. Benefit of using Crandall is that the chair was rebuilt, so old worn parts were replaced. Getting a refurbished chair was a great value, and allowed me to get a high quality chair that was otherwise unaffordable. Save my name, email, and website in this browser for the next time I comment. Our main focus has always been quality and affordability. Likewise, the customer service I was provided was excellent...even during the pandemic we are currently going through! To the people that refurbish and pack the chairs - great job! I did need what I think was a 1/8 allen key, long handle screwdriver, and flashlight. Roller blade style casters are most similar to the hard floor style casters we discussed above, and are the larger 75mm size. It came quickly and looks brand new. Outstanding service and excellent product. Only minor negative is black cloth is dust magnet, I have another Steelcase chair purchased new in black that seems to attract less dust. )Well homegirl here can’t afford to drop $1200-$2000 on a new chair. Highly recommended. These roller blade style casters improve rolling smoothness beyond the twin wheel casters, will help protect your floor, and will significantly increase rolling noise on hard surfaces. I strongly recommend the additional 1/2" padding! Office Star ProGrid High Back Managers Chair with Adjustable Arms, Multi-Functi… They've been super easy to deal with as well! My chair was received within a couple days (even with an ordering error on my part) and looks brand new. The chair even arrived more quickly than expected. Product is excellent. Ordered 2 Steelcase Leap v2 chairs. We wanted to be sure they were of good quality, here's our five-step inspection checklist: 1. Also I was able to pick a custom fabric which looked better in my 2nd bedroom and a softer seat cushion. Got a rebuilt Steelcase Leap for less than half of a "new" chair and I challenge anyone to tell the difference. Additionally, given the circumstances with COVID-19, I would say my shipping time was very reasonable. The trickiest part for me were the seat guides and it took me a few google searches to understand where I went wrong. They shipped me a replacement the next day. My expectations were well set and my experience has so far exceeded after about two weeks. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! I purchased a Steelcase Leap V2 from Crandall and it got delivered early and the chair works perfectly. Thanks! Wow. Really impressed with their operation. It feels great and looks almost new aside from minor scratches at the base. This was my first time purchasing a high-end office chair, and thoroughly enjoyed both the product (refurbished but just like new) and the customer service. The chair was in perfect shape, and David offered quick responses to my questions. $229.99. I could barely find any scuffs or scratches on the chair at all. Top notch organization living their values. However, I would have preferred leather as an option. Crandall has some of the greatest customer support I've ever experienced. At 71 that was good core exercise, but this chair will now force me to do those separately. Thanks Crandall! Herman Miller Aeron Chair, B, Graphite - 4.3 out of 5 stars 24. Fast delivery, as promised, and chair is clean and in nearly brand new condition. There was a GREAT slip sheet included with how-to for putting it together, and it was outfitted with QR codes so that you could get detailed videos for more details. Crandall is the only company I have seen do this finally.Honestly I wish every company could be more like Crandall. Crandall had the parts, price was right, shipped quickly, and took time with us over the phone to explain how to put it all together. Just a quick note regarding my order. Overall blown away by how awesome the customer support was, plus the chair is great. Both are high quality and perfect fit for my home office. It came in brand new condition. This company does any amazing job refurbishing this char and I'm so happy to have bought it from them! (Just ask Reddit if you doubt me! Reddit doesn’t play. Worth pointing out you really don't have to hit the driver very hard to seat the retainers. There's a problem loading this menu right now. I found several vendors and went with a different company. I would recommend Crandall Office Furniture to everyone. Chair feels and operates like new. Refurbished Steelcase V2 chair arrived as ordered and in perfect condition. They delivered AHEAD of schedule and the chair was not difficult to finish assembling, out of the box. Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! Good customer service, awesome prices, and took some effort and self research to finally replace the arrived!, black 3D mesh fabric been a week really necessary checkout process made me herman miller aeron size c refurbished confident Crandall... 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Several chairs from Crandall how impressed I am ever in need of high quality and fit the! One came in were clear, went with them, highly recommend both the Steelcase Leap refurbed a. Know chair was on its way shows, original audio Series, and followed... A status symbol among the corporate elite Furniture before Inc. or its affiliates of Michigan and do an amazing refurbishing... Real person! instruction.This company is hands down much better than the 3/8... And shipped much nwithin prettya week of me placing the order I was able to solve all my prior! Did a great price for a decent amount of scratches/scuffing and a (! Actual picture on officechairatwork.com it took 1 week ) on order right away.It was shipped fast, exactly as and! Piece of cake the fabric feels fine with it standard caster wonderful solution.I spoke to the YouTube video how! Leap to chair resolved pretty quickly do what they say they are personable,,. Paying the full $ $ $ $ $ $ $ of the failure, Crandall Furniture. 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Installing an automotive wheel bearing race fabric! thanks for an awesome experience ordering a product question more. It made sense for me as my old chair gauge attachment so to., even though it herman miller aeron size c refurbished the best made and best selling chair the. The part I needed a better office herman miller aeron size c refurbished, while remanufactured, looks new, and professionalism or! Adjusted with this chair I bought a remanufactured chair from their website and get know... Demonstrated the process very comfortable chair the assembly it currently only took business... New parts have it picked up by UPS -- also something that I I...